Patients & Visitors
Current Visitor Guidelines
Temporary Visitor Guidelines
Due to cautions related to the COVID-19 pandemic, visitors are no longer allowed in the hospital until further notice to protect our patients and caregiving team. We appreciate your understanding as the nation works to control the spread of the virus.
We understand this is a difficult time, but it is temporary and we need your support as we work to care for our community. If you would like to drop off a card, gift or message of encouragement, we are happy to deliver those to patients. You may also use Face Time, Skype or can call your loved one on their cell phone or patient room. Other providers in the area are implementing similar practices and we are asking for the communities understanding and compliance.
Visitor Exceptions/Allowances - This must be the same visitor for the entire stay and they cannot be sick, must not have come in contact with suspected or confirmed COVID-19 individual and must be over 18. All visitor exceptions who clear the screening process will be required to wear a badge and arm band.
- NICU/Pediatric Patient – Only 2 parents or designated caregivers for pediatrics and no children under the age of 18.
- OB Patients – 1 designated birthing or care partner. No one under 18 allowed.
- Outpatient Surgery or Testing- 1 designated caregiver
- Hospice or End of Life Patient – 1 Visitor or 1 Minister if requested by caregiver
*Further exceptions will be considered on a case by case basis
At Tennova Healthcare - Cleveland, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.